Beyond Hello Alexandria Dispensary

- the nicest employees I've dealt with in the area. Front desk was very friendly, patient and helpful, the sales associates was nice, and the pharmacist was helpful and knowledgeable. - place was clean and organized. - free onsite parking. - have a nice selection of products. - you can order onsite or online. - they have a rewards program. - probably the best dispensary in the area. - I'd recommend this location 100%

Great shop, above average management. I've been a medical marijuana patient since 2016 in Arizona and am impressed with what they have done here in Virginia so far. This particular company and shop is legit and goes above and beyond. Unfortunately, I got a faulty product from them through no fault of their own, and the supplier was being very difficult with the warranty. Even though the manager had already gotten off work and was at home, the staff called her and worked with her for almost an hour to figure out the situation. Well most people might be frustrated with waiting, I am immensely grateful that they fixed the situation. Aside from that, the medicine is superb quality. Highly tested and trusted. You may find cheaper product in Maryland or DC, but the quality is not the same. For example, a "10mg" edible in Maryland on the recreational side is not truly tested to the extent that a "5mg" edible is in Virginia, so the Virginia lower dose is actually more effective in practice. I'm able to get the concentrate I need here that helps me manage the pain from a slipped disc in my back, something that would normally require more serious pain medication. Highly recommend this company and specifically this location with their above average staff and managers who worked hard to solve a difficult problem. Thank you

Today's experience left me feeling disappointed. While I understand the challenges of holiday rush, it's disheartening to encounter rudeness from the check-in staff. The person in charge seemed low on patience, which reflects on the overall professionalism. Which I believed is strained due to the major ongoing issue of staffing. it's evident that the root cause is the understaffing issue at the Alexandria location. Every visit involves apologies and mentions of being understaffed. Over the past three months, this has become a recurring problem, and it's concerning that it hasn't been addressed. The strain on the staff and the negative impact on customer experience are evident. A queue of 40+ orders with only a team of two people is not a sustainable situation. This issue extends beyond the store to the district leadership and overall management system. I urge upper management to prioritize resolving this ongoing understaffing issue. The mental strain on employees and the negative impression on customers are detrimental. Addressing this problem is crucial for maintaining and building positive customer relationships. Please, consider hiring more staff to improve the overall experience for everyone.

I place my order hours in advance, I get there and I'm literally the ONLY person there and the wait is always atheist an HOUR, every time, every time, worst customer service, gleaf in VA can have a line out the door an be at capacity inside and never takes more than 10 minutes and I don't have to pre order. Beyond hello is a joke!!!